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A Better Banking Experience is Coming

Upcoming Technology Upgrade

We are planning a technology upgrade for the beginning of December 2026. With this upgrade, our members will get an online banking makeover, increased system availability, and greater access to emerging technologies.

Be sure to check this page often for updates.

Technology Upgrade Timeline

Friday, December 4th

All Credit Union branches close at 6 pm. 

eTeller (our online and mobile banking) will be unavailable starting at 4 pm.

Saturday, December 5th through Monday, December 7th

All Credit Union branches will be closed

 eTeller and account access will be unavailable. 

Tuesday, December 8th

All Credit Union branches will open at 9 am.

eTeller and account access will be available at 9 am.

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Services Available During the Upgrade

  • Debit and credit card purchases
  • ATM withdrawals
  • Members First website
  • For lost or stolen cards- call 888-297-3416

Services Temporarily Unavailable During the Upgrade

  • Credit Union closure
  • eTeller login and access
  • Remote control cards
  • Remote deposit
  • Shared branch
  • ACH payments- any payments or transfers that were initiated outside of the Credit Union that are scheduled for December 7th will be processed on December 4th
  • Online loan applications
  • Wires
  • Cash apps linked to your Members First checking or savings account

What's New

You asked, and we listened: after the technology upgrade, our online and mobile banking will have a whole new look, be easier to use, and give you more flexibility.

In addition to the new and improved eTeller, Members First will have increased system availability and greater access to emerging technologies. This will allow us to better serve our members. 

How to Be Prepared

Follow the list below to be ready for the technology upgrade.

  • Make sure all your information (address, phone number, email address, and beneficiary) is updated
  • Ensure that you have enough funds available in your account, because any payments, deposits, and transfers that are scheduled for December 7th that were initiated outside of the Credit Union will be processed on December 4th.
  • Take care of any branch needs before December 5th
  • Unlock any cards you will need using Remote Control Cards. For more information on how to do so, click here.

FAQs

No, your online banking username will stay the same.

No, your account number will remain the same. 

Yes, you will be able to use your credit card as normal. ATM and debit cards will work during the upgrdae, but you may experience limited access. Please reach out to Members First in advance if you will using your ATM or debit card frequently during the upgrade.

If your card is lost or stolen during the technology upgrade, call 888-297-3416 to report it. 

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